1. How will I receive my digital pattern?
Once your purchase is complete, your file will be available for instant download. No waiting—just click, save, and create!
2. Can I request a custom colorway?
Yes! Choose the “Custom Color” option at checkout, then email me your color preferences. I’ll take it from there.
3. Do you offer refunds or exchanges?
Because this is a digital product, I’m unable to offer refunds or exchanges. Please be sure to review the product details before purchasing.
4. What if I need help with my download or file?
I’m here to help! If you run into any issues with accessing or using your file, just reach out and I’ll be happy to assist.
5. I sell sublimation transfer, do I need an extended license?
Yes, you will need to purchase an extended license for all types of transfer uses.
6. Do I need to purchase an extended license for each pattern?
Yes—if you need an extended license, it must be purchased separately for each pattern. For example, if you buy Patterns 1, 2, and 3, you’ll need to add the extended license three times to your cart (once per pattern).